Sewer Backup After Heavy Rain
Murray's records tie long winter and spring storms to higher peak sewer flows.
Vine Street Sewage Cleanup
Sewage Backup Emergency Pages for Murray, UT, by Source
Find your backup source, then speak with a local restoration company.
A sewage backup emergency in Murray, UT starts with its source, and each page below covers 1 source. Murray City's sewer plan treats a backup as an emergency and sends each complaint to a system operator.
A plumber or your sewer provider clears the line. Your restoration company handles sewage cleanup and sanitizing inside your property.
5 Backup Sources in Murray Properties
Main Sewer Line Backup
A City operator checks the manholes, and the finding shapes who clears your line.
Floor Drain Backup
Ogden City names basement floor drains as vulnerable, so tell your operator what you saw.
Toilet Sewage Overflow
Sewage from a toilet raises separate questions about floors and rooms below it.
Shared Stack Backup in a Condo or Apartment
Utah law splits unit duties and common areas, and your declaration can change that.
What to Do After a Sewer Backup
After a sewer backup, these 7 steps come from the public agencies named in each one. Your restoration company takes over the cleanup, so none of them asks you to handle sewage.
Step 1 is to stop water use. The City of Madison, Wisconsin says to stop all water use in the home, and Lincoln, Nebraska says not to flush toilets.
Step 2 is to stay out of standing water, per the City of Madison. Lincoln says to keep people and pets away and not to touch sewage directly.
Step 3 is to keep children and pets away from the affected area until cleanup ends, per CDC.
Step 4 is to stay clear of wet electrical areas. Be Ready Utah says to stay out of a room where water covers outlets or cords. CDC says to call an electrician when reaching main power means entering standing water.
Step 5 is to wash with soap and water after contact, per CDC. Step 6 is to report the backup: Murray Public Works takes reports at (801) 270-2440 and, after hours, (801) 264-9669.
Step 7 is to call your insurer and photograph the damage, per the Utah Insurance Department. The Department also says to hold permanent repairs until your insurer inspects and to keep damaged property until the adjuster sees it.
Is a Sewage Backup an Emergency?
Yes, a sewage backup is an emergency under Murray City's sewer plan, which sets a response for it. US EPA says to dry water-damaged areas within 24 to 48 hours to prevent mold growth. It also says to call a professional when sewage caused the damage.
Payson City, Utah also tells residents to arrange cleanup as soon as possible to limit damage and health effects. Ask your restoration company what it inspects first at your Murray address.
Who to Call First After a Backup
Call your sewer provider first to learn whether the main is flowing, because the provider's finding decides the next call. In Murray, the operator checks the manholes, then points you to a plumber when the main flows.
A blocked main goes to the City's line cleaning procedure, which the page on main sewer line backup covers. Murray's notice leaves your lateral with you, so your plumber takes that line.
Your provider depends on where your property sits, and Murray Utility Billing at (801) 264-2626 sorts your address. Speak with your restoration company about cleanup while the line question stays open.
Why Is Sewer Backing up in the House?
Sewer backs up in a house when a blockage or excess flow sends sewage back through the lowest openings. Murray's sewer plan names roots, low points, structural failure, and grease as the primary problems lateral owners face.
Storms add a separate cause: that plan says major storms can create inflow that surcharges the system. See sewer backup after heavy rain when your backup follows a storm.
A low fixture changes the first sign you see. The pages on floor drain backup and toilet sewage overflow cover those openings, and the page on condo sewage backup covers shared stacks.
General causes and health questions sit in our sewage backup FAQ. Tell your restoration company which fixture showed sewage first.
Questions Before You Call
One call gets you connected.
Who Stays Away From the Area During a Sewage Backup?
Children and pets stay away until cleanup ends, per CDC. US EPA says children, pregnant people, and people with asthma or weakened immune systems stay out of flood cleanup work. Tell your restoration company who lives in your home when you call.
Does the Sewer Provider Pay After a Backup?
Not by default, because Murray's notice leaves the lateral with the owner. West Jordan City's page says the city is responsible for repairs when its main causes the backup. Ask your provider in writing, and ask your restoration company which records support your request.
Should I Run the Furnace or Air Conditioner During a Backup?
No, you should not run an HVAC system that flood water reached, per US EPA. Lincoln, Nebraska lists a contaminated HVAC system as a reason to hire a professional. Tell your restoration company which parts of that system the sewage touched.
Vine Street Sewage Cleanup
One Call Gets You Connected
Call and speak with a water damage restoration company serving Murray about the water in your home.
(385) 453-1219